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Strategy: More Interaction More Uncertainty
last post I said that I thought good and numerous interactions regarding strategy are likely more needed now in organizations than at any...
Mar 25, 2016


OUCH! Strategy
A quick search of the term strategy (noun) turned up the following definitions: A plan of action or policy designed to achieve a major or...
Mar 22, 2016


Performance Management Systems – Let’s Not Bother
last post focused on performance management system design and the one before that focused on doing your best to make a performance...
Mar 18, 2016


Reducing OUCH! in Performance Management Design
The design will be contrary to established patterns of formal interaction so you will have a significant change process you will need to...
Mar 15, 2016


Performance Management: Every Interaction Matters
complexity science as it applies to understanding organizations. I had worked with systems thinking principles for quite some time before...
Mar 8, 2016


OUCH! Interaction Model – Gesture and Response
left and right loops of the interaction model below. This post jumps a little deeper into the actual interaction itself and focuses on...
Mar 1, 2016


OUCH! Interaction Model – The Right Loop
last post looked at the left loop of the interaction model below. The left loop is typically the easiest to observe in terms of what goes...
Feb 26, 2016


OUCH! Interaction Model – The Left Loop
It is what we use to understand our own organizational experience as well as how we do our own consulting work. In the next few posts...
Feb 23, 2016


OUCH! What’s the Purpose of This?
I had interacted with lots of people on this topic plus wrote a number of blog posts with this focus and I realized that the interactions...
Feb 19, 2016


OUCH! The Misfit Between Theory and Experience in Organizations – Introduction
As an excited and enthusiastic newly promoted production supervisor I arrived at my very first budget meeting. It was late in the year...
Feb 16, 2016
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